QCPL Introduces TouchPay Automated Payment Machine (APM)

Abstract

Nowadays, thousands of QC residents use computers in public libraries to access eGovernment services, research information, enroll in distance-learning classes, and even apply job online. These services provide free full access to community; however, QCPL is challenged to innovate its facility to meet growing patron needs. The library patrons are now able to pay eGovernment services and utility bills via Touchpay’s Automated Payment Machine (APM). The APM is a self-service machine provided by the QCPL to the public library clients to conveniently pay in real time for eGovernment services after they settled online applications such as NBI Clearance and PRC and they have option to pay their utility bills such as MERALCO, PLDT and water bills and so on. All library patrons and visitors can use the self-service payment machine located inside at MIS section for convenience and safety. Payment posts within minutes and a receipt is printed for customers. This APM accepts cash only and has no additional charges.